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Frequently Asked Questions
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<font size="1"><strong><span serif="" roman="" new="" times="" style="font-size: 12pt;">Below are answers to various questions asked by users and visitors to Wasoto.com.</span></strong></font>
<p class="MsoNormal"><font size="2"><strong style="">GENERAL<o:p></o:p></strong></font></p>
<p class="MsoNormal"><font size="2"><strong style=""><o:p></o:p>Q. Is Wasoto free?<o:p></o:p></strong><br />
<strong> A.</strong> Yes! Every feature and function you see on the site is <strong style="">FREE</strong> and for your enjoyment will remain <strong style="">FREE</strong> <o:p></o:p><strong style=""><br />
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<p class="MsoNormal"><font size="2"><strong style="">Q. I want to place my ad on your Website. Who do I contact?<o:p></o:p></strong><br />
<strong> A</strong>. For information on placing ads and various rates that apply, please email us at <a href="mailto:advert@wasoto.com">advert@wasoto.com</a><strong style="">Wasoto Website - Advertising, P.O. Box 28491, San Jose CA 95159-8491, USA. <o:p></o:p></strong><o:p></o:p></font> or write to: </p>
<p class="MsoNormal"><font size="2"><o:p></o:p><strong>Q</strong>. <span class="style1"><strong style="">I have queries/comments/suggestions. How do I contact you?<o:p></o:p><br />
A. </strong>Wasoto is<strong style=""> </strong></span>happy to respond to any queries, comments, and/or suggestions you may have. For general information and inquiries, please email us at <a href="mailto:inqury@wasoto.com">inquiry@wasoto.com</a>.<br />
For comments and suggestions, please email us at <a href="mailto:suggestions@wasoto.com">suggestions@wasoto.com</a>. <span class="style1"><strong style=""><o:p></o:p></strong><br />
You may also write us to: </span><strong style="">Wasoto Website, <st1:address w:st="on"><st1:street w:st="on">P.O. Box 28491</st1:street>, <st1:city w:st="on">San Jose</st1:city> <st1:state w:st="on">CA</st1:state> <st1:postalcode w:st="on">95159-8491</st1:postalcode>, <st1:country-region w:st="on">USA</st1:country-region></st1:address></strong>. Please indicate on the address label whether it is about ‘Info’ or ‘Suggestions’ for proper delivery to our staff. <span class="style1"><o:p></o:p><strong style=""><o:p></o:p></strong></span></font></p>
<p class="MsoNormal"><font size="2"><span class="style1"><strong style=""><o:p></o:p>Q. I’m a journalist and want to speak to you about Wasoto. Who do I contact?<o:p></o:p></strong><br />
<strong> A</strong>. Thank you for your Wasoto media inquiry. Please email us at inqury@wasoto.com and indicate your full contact information and deadline. We will do our best to respond promptly in order to meet any pressing deadline. Again, thank you for your inquiry, and we will speak to you soon. <o:p><br />
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<strong style=""><o:p></o:p>LISTINGS<o:p></o:p></strong></font> </p>
<p class="MsoNormal"><font size="2"><strong style=""><o:p></o:p>Q. My business is not listed on your website. How do I list it?<o:p></o:p><br />
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<p class="MsoNormal"><font size="2"><strong style="">A</strong>. Enlist your business by going to Post your business and clicking on Create Account. Follow the instructions on the Post your business form. </font></p>
<p class="MsoNormal"><font size="2"><o:p></o:p><span style="font-weight: normal;">Q</span><span style="font-weight: normal;">.</span><strong><span style="font-weight: normal;"> My business is already listed, but I need to make changes. How do I update my listing?</span></strong><strong style=""><br />
A</strong>. You can still use the Post your business form to update your listed business, but make sure that first line in the long description says: "Update."<br />
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<strong>Q. Some business listings contain images. I would like to have images on my listing too, but the Post your business form does not make any provisions to submit images with a business listing. How do I post image to my listed business?</strong><br />
<strong style="">A</strong>. The Website contains a number of modules that we have not enabled yet. Once we enable it, you can submit images with your posting but for now you have to email your business images to the webmaster. When you email your business images make sure you include the business name and location (City, State or Region and Country) for accurate implementation (for more on this see privacy policy).<br style="" />
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<p class="MsoNormal"><font size="2"><strong>Q. How do we list our association, club and/or organization?</strong><br />
<strong style="">A</strong>. Use the business listing form located at the Post your business. On the line that says business type, indicate whether it is an organization, an association or a club.<strong style=""><o:p></o:p></strong></font> </p>
<p class="MsoNormal"><font size="2"><strong style=""><o:p></o:p></strong><strong>Q. I just posted an event on the event page. I live in the <st1:country-region w:st="on">US</st1:country-region>, the event is in the <st1:country-region w:st="on">UK</st1:country-region> but the posting is indicating <st1:place w:st="on"><st1:country-region w:st="on">USA</st1:country-region></st1:place> for the event. Why?</strong><br />
<strong style="">A</strong>. Our event module uses the information in our database that you provided when you registered to be an active user of the Website. Therefore because you live in the <st1:place w:st="on"><st1:country-region w:st="on">US</st1:country-region></st1:place>, all the events you post will be sorted based on your geographical location. If you want to post an event outside your Geo location, please email the webmaster or have someone in that location post the event for you.<br />
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</font> <!--[if !supportLineBreakNewLine]--> <!--[endif]--><font size="2"><strong style="">YOUR ACCOUNT<o:p></o:p></strong></font></p>
<p class="MsoNormal"><font size="2"><strong style=""><o:p></o:p>Q. Why do I need to register an account?<o:p></o:p><br />
A</strong>. We understand the reluctance to register your user information with us. However, doing so is necessary for us to provide you with the best service. Your information will never be sold or abused. The information you provide is used by our staff to verify the authenticity of your registration and, on occasion, to deliver important news relating to our Website. For more on security, see our privacy policy. <strong style=""><o:p></o:p></strong></font></p>
<p class="MsoNormal"><font size="2"><strong style=""><o:p></o:p>Q. I have registered with your website; why I still haven’t received your confirmation email?<o:p></o:p></strong><br />
<strong style="">A</strong>. Yahoo, Hotmail and AOL have very strong spam filtering because their subscribers are big targets for junk emails. Please allow 24 hours to receive your confirmation email from Wasoto. </font> </p>
<p class="MsoNormal"><font size="2"><strong style=""><o:p></o:p>Q. I forgot my username.<o:p></o:p><br />
A</strong>. Your username to login to your Wasoto account is the email address you used to create your account.</font></p>
<p class="MsoNormal"><font size="2"><o:p></o:p><strong style="">Q. I forgot my password.<o:p></o:p><br />
A</strong>. Retrieve your password by going to the Sign in form and clicking on Forgot your password? Follow the instructions. You will need to enter the email address that we have on file for your account. We will then email you a temporary password to that address.</font></p>
<p class="MsoNormal"><font size="2"><o:p></o:p><strong style="">Q. How do I change my email address?<o:p></o:p><br />
A</strong>. The Website contains a number of modules that we have not enabled yet. If you wish to change your email address, you will have to send your email to the webmaster for now with subject heading: “Change my email address.” Make sure to include the old email address, the business name and location (City, State or Region and Country) for accurate implementation. Please note that you must send your email from the new email address.<strong style=""><o:p></o:p></strong></font></p>
<p class="MsoNormal"><font size="2"><o:p></o:p><span class="style1"><strong style=""><br />
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<p class="MsoNormal"><font size="2"><span class="style1"><strong style="">OTHER<o:p></o:p></strong></span></font></p>
<p class="MsoNormal"><font size="2"><span class="style1"><strong style=""><o:p></o:p></strong></span><strong>Q. How do you come up with the topics for the discussion on the Roundtable?</strong><br />
<strong style="">A</strong>. The topics are user generated, and also on current events. If you have a burning issue that you want to discuss on the Roundtable, please email it to the moderator.</font> </p>
<p class="MsoNormal"><font size="2"><o:p></o:p><strong>Q. How does the Postcard Exchange work?</strong><br />
<strong style="">A</strong>. The Postcard Exchange is about an image (photo) sharing. If you went on a vacation, had a party or visited an event and feel like sharing the memory with us, feel free to upload it with a few comments. </font> </p>
<p class="MsoNormal"><font size="2"><o:p></o:p><strong style="">Q. How do I report an error?<o:p></o:p><br />
A</strong>. Please contact us with a description of the error you received and what you were doing when you received the error. Send your email to: <a href="mailto:webmaster@wasoto.com">webmaster@wasoto.com</a>.</font></p>
<p class="MsoNormal"><font size="2"><strong>Q. I still have some questions that have not been answered yet.</strong><br />
<strong style="">A</strong>. Please email your questions to <a href="mailto:info@wasoto.com">info@wasoto.com</a>.</font> </p>
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